FAQ / Questions

PRODUCTS

Do I need a special printer to print business cheques?
No special printer is required to print cheques for PC Law, QuickBooks, Sage 50 or any other software. You can print cheques using any Laser or Inkjet printer.

Are the cheques you offer the same type of legal, negotiable monetary instrument that I can get from my bank?
Yes. The personal, manual and computer/laser cheques that we print at Chequesnow.ca are the same as those sold by your financial institution. We in fact use the same high security cheque stock that the Banks supplier (D+H, Davis & Henderson) use, plus we then add addition security features for our clients at no extra cost.

Will there be any problems with the cheques I purchase from you clearing?
No, we are a CPA approved cheque printer, and our Printer ID #1010 ensures banks will have no issues with our cheques, provided you have adequate funds in your account to cover them.

Can you print cheques for accounts in US Funds too?
Yes, we can also provide cheques for accounts in US Funds, you just must note it in your order form. There are two Types of US Fund Accounts we can print a US fund account that uses a Canadian Bank account number, and also a US Account open at a US financial institution, or a Par Crossing cheque that was opened at a CDN bank but that uses a US Routing number printed on the cheque.

Does it matter what bank I have my account at? Can you print cheques for all banks?
The cheques you purchase from Chequesnow.ca will work for any bank in Canada or the US. Simply provide us with the Bank details Branch, Inst # and Account number.

Will your cheques be compatible with my accounting/bookkeeping software?
Yes, our computer cheques work with all the major accounting software programs that are used by businesses such as Sage 50, QuickBooks, QBO, PC Law, MYOB etc. Also, if you have a custom program, we can design a custom software template for you at no extra cost. Simply send us a printout from your software and we can match the print positions exactly for you.

Do you offer continuous cheques for dot matrix printers?
Yes, we can also provide you with Continuous Cheques if needed, simply give us a call and we can help you reduce those costs as well

SECURITY

Is it safe to order cheques using this website?
Yes. Our secure shopping cart uses the latest secure server technology and we use a Secure Socket Layer (SSL) connection on all the pages where you record personal and payment information. Look for a closed padlock on your browser in front of where you see our URL chequesnow.ca to indicate a secure connection.

What security features and protection do you offer?
Our business cheques contain the highest security features including Hologram Gold Foil, invisible fibers, Micro-imprinted borders, real watermark, thermochromic Ink (heat sensitive), chemical stain reactants, and other features.

Is Chequesnow.ca CPA complaint?
We ensure that our cheques meet the CPA (Canadian Payments Association) guidelines and are guaranteed to be 100% CPA 2006 complaint. Our Payments Canada (CPA) Printer ID is #1010 which can be found on their website. We were one of the first adopters of this program.

PRICING AND PAYMENTS

Why are your prices so much lower than my bank?
Major banks such as RBC, TD, BMO and CIBC do not print their own cheques. They outsource the orders to a cheque printing company called D+H / Davis and Henderson. The banks then receive a commission on the orders. Bank will often sign a multi-year contract with D+H for cheque orders. The same types of contract exist with most software companies such as Intuit and Sage. Simply go to their sites and click to order cheques you will instantly see D+H logo on the page. We print cheques directly for you the end user which then removes a middleman from the equation, so you don’t get inflated prices to cover the banks mark up

What payment methods do you accept?
Chequesnow.ca accepts Visa and Master Card. You can also pay via E-transfer or cheque if you have been a past client who has a history with us.

SHIPPING

How much is shipping?
Shipping varies from product to product. Many of our products includes Free Shipping on Personal Cheques, Manual Cheques, Stamps, Binders, Envelopes. Shipping on Laser Cheques is an extra fee based on the quantity of your order and the destination postal code. On occasion additional shipping is charged is we must ship via Canada Post and ship to very rural areas. Typically, these postal codes will have a 0 as the first number is T0L or V0P etc.

When will my order arrive?
Our standard turn around is 10 business days, we also offer Rush production and Rush shipping options for clients that are in a panic for orders. We can then deliver same day or next day to most of Canada when shipping with UPS or Purolator.

Is rush shipping available?
Yes, Rush shipping is available, and price will vary based on the quantity of your order and how soon you want then delivered.

What if I need to cancel my order?
We strive to fill all our orders very quickly, so if you need to cancel, please contact us immediately by phone at 866-760-2661.
Unfortunately, if we have already printed your order, we cannot cancel it.

What if my cheques arrived with an error?
At Chequesnow.ca, we strive to make sure every order that we ship arrives free of errors and to your exact specifications. If you notice an error, contact us as soon as possible by phone at 866-760-2661 or by e-mail at orders@printnow.ca, and we will reprint your cheques at no cost.

I have another question…
If you do have any other questions, please do not hesitate to contact us using the Contact Us link on the top.